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Focus on what matters most

The stability and reliability of your clinical IT systems are critical to ongoing operations at your health system. However, the specialized skillset required to successfully maintain these environments are niche, difficult to find, and don’t always translate to other business, clinical, and technical initiatives.

Sapphire Health can take ownership of parts or the entirety of your Epic technical environment to allow you to focus on what matter most – caring for the patient.

Service Overview & Highlights
Small Group discussion
Comprehensive Team

Sapphire Health is not a staff augmentation company. When you contract with Sapphire, you are contracting with a comprehensive team of technical and functional experts across Epic, Cloud, and related technologies.

People walking and looking at a tablet

We actively look for opportunities to automate and optimize the often-manual processes of Epic infrastructure management. For example, Sapphire Health leverages proprietary automation technology to expedite the Epic DR cutover process. We worked with one of our customers to set a long-standing record of fasted Epic DR cutover at 6 minutes and 9 seconds.

Fixed Price, Committed Delivery

We work with you to identify the specific areas (or the entirety) of your Epic technical infrastructure you want covered.

We then commit to a fixed price, identify performance metrics, and deliver on our commitments.

Managed Infrastructure Functional Areas
Epic Client Systems Administration
  • End Point Management
  • Hardware
  • Hyperspace App Delivery
  • Non-Epic Applications
  • VM Admin
  • Web and Service (EPS, Kuiper, System Pulse, Web Blob, Hyperspace Web, Interconnect, Mychart, DMZ)
Epic Operational Database Administration
  • Hardware
  • IRIS
  • Operating System
  • Refreshes and Backups
  • Storage
  • VM Admin
Epic Cogito Administration
  • Caboodle Admin
  • Slicer Dicer
  • Clarity Admin
  • ETL Admin
  • SQL Admin
  • VM Admin
Epic Cloud Infrastructure Administration
  • Cost Optimization
  • Networking and Security
  • HIPAA Compliance
  • Automation
  • Business Continuity
Why Partner with Sapphire
Fixed Times & Cost

Have confidence in timelines and cost – we are committed to strict adherence to both

Technical Experts

Our technical team of Epic infrastructure experts are fully certified and experienced with BC/DR Planning and Execution

Proven Results

Join Sapphire’s 100% referenceable customer base

Partner With Sapphire